About 23390806

Job Vacancy

Job Description



Assistant Service Officer is responsible for assisting assigned Veterans with compensation, pension, appeals, education, vocational rehabilitation, death benefits, obtaining records, awards and decorations, providing forms for home loans, and answering questions of a general nature pertaining to veteran’s programs. He/she is responsible for acting as the Service Officer in his/her absence. He/she may also conduct “Outreach” programs and may assist with membership recruiting throughout the State. This position is a full-time, Non-Exempt, salaried position (FLSA).

Job Type: Full-time

Pay: $40,000.00 per year


  • Investigates inquiries that come into the office from Veterans from various forms (e-mail, telephone, written communication) to ascertain claim status.
  • Assists claimants with filing benefits claims, completing various claim forms, reviewing VA disability rating decisions for correctness.
  • May intercede when claim processing problems occur for both general claims or medical issues or provide research or process knowledge to claimant.
  • Advises claimants when appeals are necessary and then assists Claimants with navigating the process of writing appeals. May write appeal briefs for VA Regional Office and Board of Veteran’s Appeals and may go with the clients during VA benefit appeal hearings.
  • Assists veterans with providing forms for filing claims with the Military Corrections and Discharge Review Boards.
  • Other Duties as assigned

Other Functions:

  • Acts as back up for the Service Officer in his absence.
  • Conduct veterans Outreach programs throughout the State.
  • Conducts Service Officer training to all Post Service Officers as assigned.
  • Attends Department Executive Committee meetings in the absence of the Service Officer, and will provide updates on the Service Office at that time


  • High School Diploma or equivalent Required, Associates Degree or higher, in business administration or other relevant discipline Preferred.
  • Three plus years experience in Veterans/Military type of office environment is required.
  • Must have an honorable discharge from the Armed Forces of the United States of America.
  • Must be a member of or eligible to join the American Legion
  • Must have a working knowledge of the Veteran’s Affairs, to include veteran’s benefit programs, and the administrative appeals process as well as knowing VA Legal regulations in detail
  • Must attend Bi-annual classes for certification for American Legion, Veteran’s Requirements (TRIPP training), and HIPAA certification.
  • Must have at least an intermediate level of Computer Skills to include MS Office Suite (Word, Excel, and Power Point specifically).
  • Must have working knowledge of or have the ability to learn proprietary V.A. database systems.
  • Must have excellent Verbal, Written and Listening Communication Skills, and the ability to use these skills in a diverse range of settings and audiences.
  • Excellent interpersonal skills required – to include a high degree of Patience, Understanding, Empathy and a method to develop trust in the relationship.
  • Must understand Legal regulations and medical terminology and can express these in common English.
  • Ability to work in a fast-paced environment and juggle multiple priorities, assess situations and make sound decisions.


  • Must be able to sit for long periods
  • Occasional, walking, lifting, bending, twisting, stooping, and reaching of moderate to heavy weights of material of up to 25 lbs.
  • Must be able to routinely travel within State for Outreach, functions, committee meetings, and training sessions.

COVID-19 considerations:
In order to keep our employee’s safe our Service Officers are currently working from home. They have a schedule in place for when each service officer can visit the physical work place to get mail and other things needed to work from home.

Send Resume To: ctadj@ctlegion.org or visit Indeed.com to apply


How to Make Money From Home as a Veteran (Or Non-Veteran)



Image via Pexels


How to Make Money From Home as a Veteran (Or Non-Veteran)


There’s no getting around the fact that this is a hard time economically for many people. Fortunately, however, it comes at a time when opportunities abound on the internet. Whether you’re interested in starting a small business or working as an employee from your home, the web has made both of these options more accessible to veterans and the general public alike. Below are some tips to keep in mind as you look for your next money-making opportunity:


Take Advantage of Your Experience

In many ways, being a veteran gives you an advantage when it comes to starting a business or finding a good job.


  • Starting a new endeavor requires funds; happily, there are plenty of places to secure them.
  • There are many opportunities to secure financing as a veteran, especially if you’re starting a business. So, be sure to research and apply for various assistance programs.
  • Regardless of whether you’re looking to launch a business or get hired, factor in the skills you’ve acquired to help guide you through the process.
  • Also, be sure to look at veteran-friendly employers if you are wanting to work as an employee somewhere.


Research Different Ideas

Every new thing starts with an idea, and this applies to your career as well.


  • If your goal is to start a business, consider opening an ecommerce store; you can either sell products out of your home or dropship them (which means that you don’t have to keep physical inventory).
  • If you have a passion and expertise in a particular trade or industry, consider making online tutorials and posting them to YouTube. Along with building your reputation as an expert, you can make money from ad revenue and potentially from paid sponsorships.
  • You could also consider becoming a freelancer; as your own boss, you can choose what clients and businesses to provide services to, and you can set your own work hours.


Learn to Market Yourself

Whatever you decide to do, marketing yourself is critical.


  • Update your resume and cover letter with highlights from your experience.
  • If you’re ex-mil, be sure to include that you are a veteran of the armed services at some level in your marketing. Many clients and customers love to support veterans, and employers everywhere are always on the lookout for candidates with grit, servant leadership, and communication skills, all of which are learned in the military.
  • To increase your chance of success in business ownership and/or significantly help your future job prospects, consider pursuing an online business degree.
  • If you’re starting a business, come up with a marketing plan including how you will brand yourself, who your target audience will be, how you will reach your audience, and so on.
  • Social media is paramount for marketing these days, so invest a good bit of your time and energy into promoting your business on Instagram, Facebook, Twitter, and other platforms.
  • Of course, you’ll also want to create an engaging and easy-to-use website for your business; it should include product/service information, helpful content, and contact information, among other things.
  • It’s also wise to join a post of the American Legion in Connecticut for networking opportunities, professional development, and local updates.


Thanks to the internet, starting your own business or finding a good job that you can do from home is a realistic goal for veterans and non-veterans. If you are a veteran, remember to take advantage of your resources. Also, look into the wide range of business and job ideas out there, and be sure to learn how to effectively market yourself. In no time, you could be getting a new, fulfilling career off the ground.            

Opt into allowing Department to process online membership

September 1, 2020 Connecticut American Legion Posts will be able to Opt-In to allow Department Headquarters to process online requests to join the American Legion.

The process for accepting them is listed below.
1.Department Headquarters will Review submitted applications for accuracy and reviewsubmitted documents to ensure prospective new members are in fact eligible.
2.Once membership application and documents have been validated the new memberwill be put into your individual Post.
3.The post will receive an email from Department Headquarters letting them know that anew member has been placed into their Post. The email will also have the originalapplication submitted minus the proof of eligibility, once eligibility has been confirmedthose documents will be shredded. The email from Department Headquartersconfirming eligibility along with the application will serve as your proof of eligibility forPost records.
4.Department will send the new member a welcome package which will include Postcontact information, meeting information and general Legion brochures.
5.Posts which dues are more than the $29.50 minimum will receive a Post credit for thedifference that can be used for membership renewals or receive a check at the end ofthe membership year.

Opt-In Form


Legion Act






Please contact us to discuss your eligibility and what becoming a member of the

American Legion means to you. You can also ask about the achievements of your local Post.

If you are interested in membership in this great organization, be sure to bring a copy of your DD214 or other proof of eligibility and your membership can be processed immediately.

You can go to our website www.ctlegion.org and join online.



Stand Down 2020





The Connecticut Department of Veterans Affairs is pleased to announce that we will hold STAND DOWN 2020 this September.  While the COVID-19 pandemic has certainly been a challenging time with many changes to the way agencies and organizations operate, the DVA continues our commitment to serving Connecticut’s Veterans by providing “one stop” access to a range of programs and services offered by State and Federal agencies, Veterans Organizations and Community Based Non-profits.


Stand Down 2020 will be held on two days this year. On Thursday, September 24th, after a brief kickoff ceremony at 9:00 am at the DVA Rocky Hill Campus, there will be online informational sessions and webinars conducted by the DVA, other agencies and community service providers throughout the day in 30 and 60 minute increments.  On Friday, September 25th the DVA will coordinate distribution of personal needs items to Veterans by Veteran Service Organizations and community based non-profits at our Rocky Hill Campus and at various Connecticut Vet Center locations such as Norwich and Orange and Rocky Hill.  DVA Veteran Service Officers and other personnel will also be on location to assist Veterans with questions regarding benefits, programs and services.


If you and/or your organization are interested in participating in this very important and unique Stand Down, please contact Chuck Leone at 860-616-3804 or chuck.leone@ct.gov.


More information will follow as we finalize this new approach to connect Veterans across Connecticut with the programs and benefits they have earned.



Tammy Perdue Marzik

Manager of Community & Intergovernmental Affairs

Connecticut Department of Veterans Affairs

287 West Street

Rocky Hill, CT  06067